Jon Welch's Explorers not loading under Windows 11 - Any clues? - Sorted

[daveejhitchins]

I'm up and running with my new PC build (Windows 11). Not everything transferred, as yet, but getting there.

One problem I'm having is installing Jon Welch's DFS and ADFS Explorer. I've been in contact with Jon and he's tried Window 11 running in VirtualBox and didn't find any issues!

Tried with my antivirus and firewall paused with no change in behaviour. The error I'm seeing is:

Setup -- Cannot start main setup program (Create Process 0 returned error code 0x00000005H)

If anyone can try this or has any clues to what is going-on I'd be grateful for any advice . . .

Thanks - Dave H.

[cmorley]

Do you have the "S" version of Windows installed (often comes on new machines)? I think it prevents you from installing things other than through the app store. You can convert to non-S version by simply running a command IIRC.

[daveejhitchins]

Do you have the "S" version of Windows installed (often comes on new machines)? I think it prevents you from installing things other than through the app store. You can convert to non-S version by simply running a command IIRC.

Not that I know off. Windows 11 Pro and I've been installing other program without any issue e.g. B-em, MMBExplorer, BeebEM and others . . .

Dave H.

[acorndave]

They install and run ok here. Windows 11 Pro (build 21h2).

However the error you are getting is I think a Windows issue of some years standing not something that's especially specific to Windows 11.

It's something to do with old corrupted install files getting left behind in temporary folders if I understand it correctly. If you google the error you're getting, there are quite few hits which mention deleting files from temp etc.

Sorry can't be more specific as I haven't had this particular issue myself, but hopefully I may have at least have given you are starter for ten.

[daveejhitchins]

Many thanks . . . That’s tomorrows job. I’ll report back!

Dave H.

[vanekp]

You have tried running the setup program as Administrator I take it (not mentioned in your post) ?

[daveejhitchins]

You have tried running the setup program as Administrator I take it (not mentioned in your post) ?

Yes, It won't even start without running as admin!

Tried looking-up the error code - nothing really found - lots for a 0x0000000c1H code! Also cleaned the reg out - no luck. Try again later . . .

Dave H.

[jimmy]

To work out what is happening I'd first download the latest sysinternals pack (now part of Microsoft at https://docs.microsoft.com/en-us/sysint ... nals-suite)
Then I'd run Process Monitor. At this point it's recording every file and registry key access. Try to run your setup program. When the error happens, stop Process Monitor.
Use filters to reduce the amount of noise! (Filter by process name or result). Something should stand out.

Also, a useful tip to work out what the error numbers mean is to use certutil! So for your 0x00000005 error message if you typed in

Code: Select all

certutil -error 0x00000005

you should see 'Access is denied'.

[daveejhitchins]

Finally got this sorted . . . by using LapLink's PCMover. The only program it hasn't moved correctly is my AutoCAD LT V13 - but that's another story.

Thanks all - Dave H.